Support & contact

Most are done in 1 to 2 hours, same day. Every order comes with a link so you can check the status without calling.

No. The diagnosis is free, and if we can't fix it you pay nothing.

30 days on the parts and the labor for that repair. If something fails in that window we look at it at no cost. It doesn't cover new damage or liquid damage.

Yes, always. We pick up and deliver in Orlando, Kissimmee, Davenport, Celebration, Clermont, Poinciana, St. Cloud, Windermere, Dr. Phillips, Winter Garden, Ocoee and Altamonte Springs; when you book the repair, you tell us where to pick it up.

Yes: one per person per day, no sign-up. It tells you whether it is carrier-locked and whether iCloud is on, and it may also show whether it is on the US blacklist. Full reports — finance owed, worldwide blacklist, Apple warranty, who sold it — start at $5.

From $5, depending on the carrier and country. It runs off the IMEI, so you never send us the phone or install anything, and the unlock is permanent — it survives updates and SIM swaps.

It depends on the service. Each one shows its estimated time before you pay, ranging from a few minutes to several days.

You get your money back through Stripe, to the same card, and we let you know by email; your bank usually shows it within 5 to 10 business days. How much comes back is on each service's card before you pay: for most it's everything; for a few, part of it, and the card says how much.

A paid IMEI check shows on screen as soon as it finishes and also comes by email; the free one, on screen only. An unlock comes by email when the carrier responds. Paid orders leave you a link you can reopen whenever you want.

iPhone 13 and newer, in any condition: cracked screen, finance owed, or carrier locked. It pays cash the same day.